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WORK EXPERIENCE:
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Intalio Inc., Process expert - Latam, Caracas, Venezuela (November 2008 - Present)
- Closed 68% of sales in Latin America and Spain, driving a 89% increase in revenue in those regions, compared to last year performance.
- Developed and managed a distribution channels network of 10 companies across Latin American.
- Manage and execute operations, sales and marketing activities across Latin America
- Designed and executed several Business Process Management conferences to thousands participants
- Trained more than 150 professionals in business process management
- Supported partners and end users from different industries in their processes discovery and automation projects.
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Software AG, SOA Architect, Caracas, Venezuela (May 2007 - November 2008)
- Constant contribution to LATAM Professional Services strategy to achieve revenue goals including staff organization, services offering definition and inclusion of open sources projects to enhance our competitive edge.
- Corporate recognition for successful SOA project implementations in Chile, Brazil and Puerto Rico.
- Sales process support and project scope definition for business proposal development, including key strategic client with deals of $2 million and $7 millions.
- Architectural design for integration project for Venezuelan oil industry.
- Leadership role in the definition and implementation of Latin American professional service project management office.
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Biosnet SC, Project Manager / Software Architect, Mexico DF, Mexico (March 2006 - May 2007)
- Wal-Mart Mexico technical account management.
- Introduction of continuous integration development process, with a 30% defect rate reduce compared to past project performances
- Serialized object transactional transmission framework design and implementation in .NET Compact Framework to be used as baseline for PDA projects implementation
- Project manager and architect for a self-service invoice delivery solution for Wal-Mart Mexico that handled 800.000 daily invoices country wide
- Project manager for ERP implementation in Sociedad Hipotecaria Federal (Mexico government)
- Sales process support for .NET software factory services
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Citibank NA, Project Manager, Caracas, Venezuela (Sep 2004 - August 2005)
- Responsible of project deliverable in distribution channels area for corporate banking
- Continuous management and improvement of a self service oriented solution for corporate billing, achieving a 70% reduction of manual labors due incorrect information handling
- Delivered an eBanking mailing solution for balance and transactions statements with $1.000.000 annual savings.
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Sybven C.A., .NET Consultant, Caracas, Venezuela (September 2005 - December 2005)
- Outsourced consultant for a ASP.NET solution for vendor management delivered with 0% cost & time deviations.
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Detech Solution, Technology director, Caracas, Venezuela (June 2004 - Feb 2006)
- Responsible for technical management of all projects. Resource management of freelance developers. Hosting service technical support.
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Patagon.com, Technology leader, Caracas, Venezuela (Jan 2000 - March 2004)
- Responsible of all technical matters for Venezuelan office.
- ASP application refactoring removing dependency of VB COM Components.
- Delivered an email money transfer services.
- Technical involvement and resource coordination for regional projects among Argentina, Brazil, Chile, Venezuela, USA, Mexico and Spain.
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IBM de Venezuela, Intern, Caracas, Venezuela (Feb 1999 - Dec 1999)
- Internship in the business intelligence division.
- Participated in the implementation of a smart document management system using IBM Visual Info, IBM Digital Library, IBM DB2 and Sun Java
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